Technical Call Center
All our Field Engineers are trained on the hardware and software products and applications.
SLAs and KPIs are clearly defined and agreed with brand owners and customers.
We have been consistently meeting and exceeding the agreed SLAs.
Customers can reach Contact Center through national toll-free number, e-mail and SMS. Contact centre helps
brands to centrally register and monitor customer calls, sales enquiries and pre-sales queries. System is designed
to validate warranty and support entitlement as per brand owner norms.
Systems are fully integrated connecting Contact Centre, Service Centres, Parts Warehouse, Sales and other
business functions, availing Contact Centre Services. MIS reports are customized to vendor and customer requirements.
Guiding customers to nearest Service Center and Sales Office
FAQ – Sales & Service
Call Registration and Monitoring
Buying Soccer Shirts
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