We consider ourselves as partners in the progress of vendors and customers whom we support. Consistent quality service has been the key success factor in sustaining long and mutually rewarding relations with our customers.
We firmly believe that customer satisfaction is the unique selling point for our success and to achieve the same we invested, groomed and developed over the years…
- Committed and skilled manpower
- Tools and test equipment
- Robust Systems
- We are quality certified and compliant
- Secured warehousing and logistics support
We have built a learning organization with an ability to adapt and assimilate new technologies, new products and new processes, continuously.
We serve customers at 1000+ cities and towns through our 35 owned service centres and partners at 200+ locations.
Ensure is one of the few who have successfully been able to manage forward and reverse logistics, to meet the committed SLAs including import and re-export of spares.
Knowing the criticality of good IT Systems for smooth running of operations, we implemented 100% online systems. We have developed and deployed tailor made CRM and SCM systems for most of the vendors we represent, meeting individual brand support and business requirements.
Additional Business from existing vendors and customers has been the benchmark of our services and it will continue to be.
Name of the Directors
1. Mr S.V. Rao, Whole Time Director
Mr. S. V. Rao holds a Bachelors Degree in Engineering. He has been with Redington Group since 1995, having joined as an area support manager. Prior to joining Redington Group he was associated with Blue Star Limited as an Assistant Manager & Customer Support.
2. S. V. Krishnan, Non-Executive Director
Mr. S.V. Krishnan is a Chartered Accountant, Cost Accountant and a Company Secretary. He is also a Director on the Board of ProConnect Supply Chain Solutions Limited. He has over two decades of industry experience and joined Redington in May 1998. Presently, he is the Whole Time Director and Chief Financial Officer of Redington (India) Limited. Prior to joining Redington, he was employed with Ashok Leyland Limited.
3. Parthasarthi Neogi, Non-Executive Director
Mr Parthasarthi Neogi joined Redington Singapore in 1992, handling its Epson, Intel and NEC businesses. Starting his Professional Career in 1981, he joined Redington in India in 2000. Presently, he is the Chief Development & Strategic Officer of Redington (India) Limited. Prior to joining our group, he was employed with Elof Hansson (India) Private Limited, one of Sweden’s largest trading houses, as a Marketing Manager.
Members of Corporate Social Responsibility Committee
- S. V. Krishnan, Chairman
- S.V. Rao, Member
Strong brand partnerships are at the core of our business. We take pride in being an organization with the widest range of IT partners and support service authorizations. Our close knit relationships with these brands not only means that we are able to serve a vast range of products, but also that we are first to market with new products/technologies and upgrades. We have long standing partnerships with the following brands.
We, at Ensure Support Services (India) Limited is committed to deliver exceptional value to our customers, investors and employees through:
- Agile and comprehensive service delivery systems & processes
- Continually improving technical competency, parts supply chain management and QMS to become the service partner of choice.
- Commitment to fulfill all applicable requirements.
To be the service partner of choice through our ability to add exceptional value to the brands and customers we support.
To meet our vision and quality objective, develop…
- New service portfolios and key accounts
- Effective and efficient service delivery model
- Competent and motivated employees